Digital and automated billing generates positive margins
Continuous access to data from voice switches and enriched Call Detail Records (CDRs), along with accurate and complete call data compilation during the specified period, is essential for compliant billing between carriers and customers. Only through this digitalized process can we reconcile debtors and creditors. Automated controls help eliminate human or system errors, ensuring accuracy.
Data pulled from the switch for accurate billing and less calls to service
Raw voice traffic data is extracted from the voice switches, stored, converted, and integrated. CDRs are compiled into billable call data according to voice call designs. Prices and costs are assigned in real time for each destination. Customer invoices can then be generated and sent. The automated workflow allows errors to be detected and corrected early or prevented altogether. This results in fewer customer support calls related to billing and saves effective operating costs.
